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Latest News Items
Developments
- 'Call Centres' receiving bad press
- In response CCS have developed a training portfolio to address the key issues
- Clients are winning back business and improving customer satisfaction
- Further developments include programmes for Finance and Accounting
- Credit Control and Debtor Management remain the major focus for most business in the current economic
climate
Bespoke Training
- Training programmes are developed after extensive discussion with our clients
- Our aim is to meet clients' aims and objectives 100%
- We specialise in delivering on-site training
- Date & Times can be chosen to reduce disruption and impact on normal business
- Training programmes are bespoke and specific to your needs
Trainers
- Our trainers are highly valued and regarded, with experience and qualifications in:
- Credit Control
- Call Centre
- Personal Development
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- Customer Care
- Finance
- Communication
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We have:
- Graduate members of the Institute of Credit Management
- NVQ Trainer/Assessor status from level 1 to 4
- Chartered Accountants
- Graduates in Management and Personal Development
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All trainers are sought after with proven track records
Benefits of Our Training
- Identifiable financial benefits
- More motivated, confident, effective and productive empoyees
- Staff are happier at what they do
- We believe in people - our skills development workshops ensure your people believe in themselves
- Our training programmes are often the most rewarding steps your employees will take
We look forward to discussing your aims, objectives and requirements
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