CCS Training Services

Site Map

Use this page to locate all the information on our site:

Home Page

Company Profile

Consulting & Bespoke

Links to Other Sites

Contact Us

Client List

Client Testimonials

Associate Companies

Credit Control Policy

Costs/Fees

News

Courses


Credit Control Summary

Telephone Collection Techniques
Advanced Collections
Consumer Credit Control
Practical Credit Control
Introduction to Credit Control
Legal Procedures
Introduction to Business Risk
Understanding Balance Sheet/P&L

Customer Care Summary

Customer Skills
Advanced Customer Care Skills

Call Centre Summary

Call Centre Skills
Advanced Call Centre Skills

Finance & Accounting Summary

Finance for Non-Financial Managers
Accounts Payable
Additional Financial Programmes


Personal Development Summary

Change Management
Coaching Skills
Communication Skills
Influencing & Assertiveness Skills
Management Skills
Meetings
Negotiation Skills
Performance Appraisals
Presentation Skills
Sell it to Me
Team Building
Time Management

© Copyright CCS Training Services 2006
Image provided by Dreamstime.com