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'Excellence is not a matter
of chance but of choice'
Negotiation Skills
Everyone needs good negotiating skills - being able to
negotiate is fundamental to dealing with people and is an essential
skill for business people at all levels. This course offers an
opportunity for participants to understand the key stages of the
negotiation process and how, by putting this knowledge into practice
through role plays and key exercises, they can improve their own
negotiating techniques.
- Negotiating - a skill for life
- What is negotiating all about?
- How good a negotiator are you?
- Principles and strategies of good negotiating
- The negotiating 'see-saw'
- How to behave when things go wrong
- The 'Negotiation Preparation' - negotiation styles - your approach
- Looking for variables - learning to trade and not to concede
- Avoiding threats and ultimatums
- A fair deal for both sides
Exercise - Negotiating: Tying the Knot
- Exercises and role plays
- Final Analysis

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