CCS Training Services

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'Excellence is not a matter of chance but of choice'

Effective Performance Appraisals

An opportunity to reflect on the essential elements of an effective performance appraisal. Breaking down the barriers. This workshop deals with potential, targets, goals, identification, interviewing techniques, assessment, redefining, reappraisal, challenge, reward, training and development, encouragement and motivation.

  • What is an appraisal interview?

  • What are the key elements of an Effective Appraisal?

  • Building rapport-creating an effective appraisal scenario

  • Understanding body language

  • Listening/communication skills

  • Questioning techniques

  • Giving constructive feedback

  • Setting realistic, measurable and challenging targets

  • Assessing potential

  • Involving the interviewee in their own review and development

  • Developing a system

  • Role-plays-Scenarios part 1

  • Role-plays -Scenarios part 2

  • Review, Analysis and Action Plans

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